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If you've purchased an RT-Theme from Themeforest, you can use the forum for your support needs. You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Slider stopped working
  • Hi,

    Suddenly the slider on the homepage stopped working. Can anyone please help with this?

    http://www.newtreedesign.com/psahair.com/

    It looks like the same problem is on the demo live version of the template: http://rttheme16.templatemints.com/

    Thank you
    paquito
  • Hi,

    I have the exact same problem: http://www.lunacare.se/
    Seems to be a jQuery problem...
  • There is a problem with the jQuery version downloaded from Google (seems to be v. 1.9.0). I solved this by going back to Wordpress' version of jQuery. In rt-framework/classes/theme.php i commented out line 44 and 45. I guess this could also be solved by specifying the version in the Google API call...
  • Hi and thank you for your reply.

    I did as you suggested and it seems to be working fine now.

    Thank you very much!
    p
  • You're welcome!
  • could you show the theme php and the line modificated? thanks
  • Fix will be provided later today for now you can follow the flojon solution by commenting out:

    /wp-content/themes/rttheme16/rt-framework/classes/theme.php

    open the theme.php and change 2 lines (44 and 45) for now to



    //wp_deregister_script( 'jquery' );
    //wp_register_script('jquery', ("https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"), false, '');



    Best regards,
    Neo
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  • I just updated the theme.php file and it did not fix the slider. :(
  • it did in my case :)
  • Hi NxtNerd,

    Pls update your theme and wordpress to the latest version maybe?

    Best regards,
    Neo
  • The slider on this page is still not working:

    www.entlesscare.nl

    What can I do?

    Already fixed the lines and updated WP.

    Does it take some time before the change becomes visible??
  • @martijnwerf.....

    you are not using the latest wp and the latest version of the theme. So fixing the lines will not work at your website.

    Best regards,
    Neo
  • I encountered the same issue. At first, the solution recommended by flojon did not seem to work but when I updated WordPress to the latest version and then updated the theme.php file. The solution worked.

    Thanks @flojon !
  • I updated to 3.5 and used the new theme.php file and it worked great. Thanks as usual for such timely support.
  • The fix worked, thanks @flojon